Frequently asked questions

What is W4U?

W4U is a women's ethnic wear Brand. We bring you stylish and unique pieces that celebrate traditional Indian craftsmanship.

What kind of clothes will I find on W4U?

We offer a wide variety of ethnic wear for women, including kurtas, dupattas, and kurti set 2 piece & Bottom wear. Our collection caters to different styles and preferences, from classic silhouettes to contemporary designs.

What is the price range of your clothes?

We offer ethnic wear at a range of prices to suit different budgets. You'll find affordable everyday wear alongside stunning designer pieces for special occasions.

How can I be sure of the quality of your clothes?

We take pride in the quality of our garments. All our products undergo strict quality checks before being shipped.

What size should I order?

We understand that choosing the right size online can be tricky. To help you out, we have detailed size charts available for each product. You can also refer to our sizing guide ([link to sizing guide page on your website]) for general recommendations.

Do your clothes come in plus sizes?

Yes, we offer a selection of our clothes in plus sizes to cater to all body types. You can find plus-size options by filtering your search results by size on our website.

How do I place an order on W4U.Store?

Placing an order on W4U.Store is easy! Simply browse our collection, add your desired items to the cart, and proceed to checkout. You can create an account for a faster checkout experience or checkout as a guest.

How can I contact W4U.Store?

We are happy to answer any questions you may have. You can contact us via email at bkothari99@gmail.com or call us at +91 94085-73813.

What are your delivery charges?

We offer free shipping on all orders across India.

How long does delivery take?

Delivery times vary depending on your location. We typically deliver within 3-5 business days within India.

Do you offer international delivery?

Currently we are not deliverying interntionally

What if the delivered product has minor fitting issues?

You have the option to reach out to our Support Number +91 94085-73813 or send us an email at bkothari99@gmail.com within 7 days from the delivery date. Please ensure to include the necessary replacement details (Order number, courier docket No or AWB No, and Reason for Replacement) when contacting Customer Support via email or call.

What payment methods do you accept?

We offer a variety of secure online payment options, including credit cards, debit cards, net banking.

What should I do if a transaction fails?

In case there is a failure in payment, please retry after some time. Ensure correct banking credentials are used. If your account has been debited even after a payment failure, Razor Pay will ensure that it is reversed within the stipulated time. For any further clarification, you can drop us an email.

My account has been debited but order not confirmed? What Should I do?

We ensure that an Order ID is confirmed only once our bank receives the payment from your bank. Sometimes, due to unforeseen reasons, the amount might be debited from your side but wouldn't have been received by us yet. Please wait for 24 hours to check if the order has been confirmed or if the amount is credited back to you. If neither happens, please drop us a mail or give us a call and we’ll help you further.

Is it safe to shop online with W4U.Store?

Absolutely! We take your security very seriously. Our website uses industry-standard encryption to protect your personal and financial information.

Can I cancel an order?

You can request for order cancelation. You can get in touch with our customer support team through the “Contact Us” section on the website.

What is your return policy?

We offer a hassle-free return policy. You can return any item within a 15 days of receiving the product, provided it is unworn, unwashed, and with all tags intact.

Can’t find what your’re looking for?

Send us an email to tell us what are you looking for and someone from our customer service team will get back to you as soon as possible. Be sure to include your order number (if you have one).

Please email us at bkothari99@gmail.com